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 At Pelco, we firmly believe in providing our customers with innovative, superior quality products that are competitively priced and nearly always available off-the-shelf. We offer, by far, the most aggressive, complete array of customer services ever made available to the video security market. Furthermore, we guarantee 100% customer satisfaction. Simply stated, this means that we will always do whatever it takes to fully satisfy every customer, every time. You should accept absolutely nothing less from Pelco, because we accept nothing less from ourselves.
Being fanatically customer driven is an integral part of every Pelco job description. All of our people who deal with potential customer problems are authorized, and required, to make on-the-spot decisions as necessary in order to completely satisfy our customers, every time; without needing approval from anyone. No Pelco employee will ever be criticized for going too far in trying to help a customer.
I personally stand behind Pelco's Commitment To Excellence. If our organization ever fails to provide you with this level of support, then please contact me. I personally handle every customer issue brought to my attention. As I'm sure you can tell, we appreciate your business.
David L. McDonald
President
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Categories
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DX Series DVR's
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A DVR For Everyone - the Pelco DX Series of Digital Video Recorders
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Spectra Integrated Dome System
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Pelco is proud to offer the Spectra III Series Discreet Video Security Positioning System, the premier integrated dome/camera system for the video security industry. Spectra III SE offers many innovative features and technologies that greatly expand the benefits of using integrated dome systems. New memory storage and data transfer technologies, window-blanking features, and breadth of this line make Spectra III a perfect fit for a wide range of applications.
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Time Lapse VCR's
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Each of Pelco's time-lapse recorders combine exceptional quality, versatile playback functions, and unmatched service and reliability. Pelco offers four full-featured, versatile time-lapse video cassette recorders designed for just about any security application and event recording need. Each of these recorders can be easily interfaced to Pelco's Genex? Series Multiplexers for automatic speed tracking and for superior video image quality. From recording a weekend to a week, Pelco has the perfect choice time-lapse VCR for any application.
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